Avaya Products

IP Office 500v2

The IP Office is a highly modular IP telephone system designed to meet the needs of home offices, standalone businesses, and networked branch and head offices for small and medium enterprises. The award-winning IP Office gives growing companies a complete solution for telephony, messaging, networking, conferencing, customer management, and unified communications.

IP Office is a versatile communications solution that combines the reliability and ease of a traditional telephony system with the applications and advantages of an IP telephony solution. This converged communications solution can help businesses reduce costs, increase productivity, and improve customer service.

At Avaya, our guiding principle is that customers should be supported in migrating to IP telephony at their own pace, following their own path. Our clients can use a mix of digital, analog, and IP technology and still take advantage of all the applications that convergence provides.

There’s An Avaya IP Office Telephone For Everyone In Your Business

Because there is no "one size fits all" when it comes to telephones, Avaya has designed a range of different models.

Avaya IP Office offers a full range of sleek and attractive phones to please the most demanding executives.

Avaya IP Office phones for Everyday Users help everyone to do their work efficiently and productively. One-touch access to features streamlines call handling while Web browser capability on the displays of many Avaya IP telephones opens the door to advanced capabilities and access to customized applications. Avaya phones for Everyday Users are easy to customize to individual needs. And with both digital- and IP-based phones available, you have greater flexibility to provide the added functionality where it is needed most.

Anyone with the job of handling incoming calls will appreciate the speed, accuracy and simplicity in call handling that Avaya IP Office phones deliver. Know incoming callers at a glance, monitor calls throughout the business, get easy one-touch access for transfers, conferencing and more. Available add-on modules provide increased capacity. No matter how you handle calls in your business, Avaya gives you options for choosing the right phone to meet your needs.

DIGITAL TELEPHONES

1403 Telephone User Guide - Describes how to use the Avaya 1403 Telephone, including call-handling information, speed dialing information and using call logs.
1408/1416 Telephone User Guide - Describes how to use the Avaya 1408/1416 Telephone, including call-handling information, speed dialing information and using call logs.
5402 Telephone User Guide - Describes how to use the Avaya 5402/2402 Telephones, including call-handling information, speed dialing information and using call logs.
5410 Telephone User Guide - Describes how to use the Avaya 5410/2410 Telephones, including call-handling information, speed dialing information and using call logs.
5420 Telephone User Guide - Describes how to use the Avaya 5420/2420 Telephones, including call-handling information, speed dialing information and using call logs.
4400/4600/6400 Series Telephone User Guide - describes how to use the Avaya 4400 and 6400 series phones on the IP Office.
PARTNER Version Phone User Guide

IP TELEPHONES

1603 Telephone User Guide - Describes how to use the Avaya 1603 Telephone, including call-handling information, speed dialing information and using call logs.
1608/1616 Telephone User Guide - Describes how to use the Avaya 1406 &1606/1416 & 1616 Telephonse, including call-handling information, speed dialing information and using call logs.
3600 Telephone User Guide - Describes how to use the Avaya 3616, 3620 and 3626 Wireless Telephones, including call-handling information, speed dialing information and using call logs.
3701 IP DECT Telephone User Guide
3711 IP DECT Telephone User Guide
3720 IP DECT Telephone User Guide
3725 IP DECT Telephone User Guide
3740 and 3749 DECT Telephone User Guide
5601 Telephone User Guide - Describes how to use the Avaya 5601/4601 Telephones, including call-handling information, speed dialing information and using call logs.
5602 Telephone User Guide - Describes how to use the Avaya 5602/4602 IP Telephones, including call-handling information, speed dialing information and using call logs.
5610 Telephone User Guide - Describes how to use the Avaya 5610/4610 IP Telephones, including call-handling information, speed dialing information and using call logs.
5620 Telephone User Guide - Describes how to use the Avaya 5620/4620 IP Telephones, including call-handling information, speed dialing information and using call logs.
9600 Telephone User Guide - Describes how to use the Avaya 96xx-series IP Telephones, including call-handling information, speed dialing information and using call logs.

ANALOG TELEPHONES

Analog Telephone User Guide - This guide describes how to use a regular phone (POT/SLT) on the Avaya IP Office

VOICEMAIL

Intuity (Voicemail Pro) User Guide - Describes how to access your mailbox, greetings, mailing lists and mailbox controls.
IP Office-Mode (Voicemail Pro) User Guide
Embedded Voicemail User Guide - How to use Embedded Voicemail, including accessing your mailbox, greetings and mailbox controls.
IMS User Guide - This guide describes how to use the Integrated Messaging service (IMS) to deal with your voicemail messages through your normal email application.
UMS Web Voicemail User Guide - This guide describes how to use Unified Messaging (UMS) with your browser to deal with your voicemail messages through the web.
UMS IMAP Voicemail User Guide - This guide describes how to use the Unified Messaging (UMS) to deal with your voicemail messages through your normal email application.

SOFTCONSOLE & PHONE MANAGER

Phone Manager User Guide - how to use Phone Manager, including Phone Manager overview, call handling and administration.

Phone Manager Tutorials - Takes you through the basic operations of the Phone Manager application.
SoftConsole User Guide - Describes how to use SoftConsole, including getting started, call-handling, speed dials and configuration.
SoftConsole Tutorials - Takes you through the basic operations of the SoftConsole application.

QUICK REFERENCE GUIDES